Accessibility and Personal Information
Accessibility Statement
We are committed to the accessibility of our website for all persons, including people with disabilities. In furtherance of our commitment, we proactively work to align our website with the World Wide Web Consortium’s Web Content Accessibility Guidelines (WCAG) to support the use of assistive technologies and provide accessible content.
If you encounter any accessibility issues while visiting our website, need accessible services and information, or have suggestions for improvement, we encourage you to contact us at (773)588-6800.
By providing your mobile telephone number to Renaissance Properties, LLC, you consent to receive text messages (SMS or MMS) from us regarding matters related to your account, services, transactions, or other communications that may be relevant to you. These communications may include, for example, notices regarding payments, account updates, maintenance notices, scheduling information, service notifications, or other administrative communications.
Message frequency may vary depending on your interactions with us. Standard message and data rates may apply depending on your wireless carrier and mobile plan.
Providing your phone number and consenting to receive text messages is voluntary. You may continue to interact with us through other communication methods if you choose not to receive text messages.
Use of Personal Information
Any personal information you provide to us, including your mobile phone number, will be used solely for purposes related to our communications with you and the services we provide. This may include administrative communications, service updates, appointment scheduling, or other information relating to your relationship with Renaissance Properties, LLC.
We take reasonable measures to protect the privacy and security of personal information that we collect and maintain.
No Sale or Sharing of Personal Information
Renaissance Properties, LLC, does not sell, rent, or share personal information, including mobile phone numbers, with third parties for their marketing or promotional purposes.
Your personal information will not be disclosed to outside parties except in the following limited circumstances:
- when necessary to provide services on our behalf (such as telecommunications providers that deliver text messages);
- when required by law, legal process, or governmental request;
- to protect our legal rights, property, or safety, or the rights, property, or safety of others; or
- as otherwise permitted or required by applicable law.
Any service providers who assist in delivering communications are required to maintain the confidentiality and security of your information.
Opt-Out of Text Messages
You may opt out of receiving text messages from us at any time by replying STOP to any text message you receive from Renaissance Properties, LLC,. After you send the STOP request, you may receive one final message confirming that you have been unsubscribed.
You may also contact us directly to request removal from text communications.
Help and Support
If you need assistance regarding our text messaging communications, you may reply HELP to any message or contact us at:
Renaissance Properties, LLC,
(773) 588-6800
3122 N. California, 1st Floor
Chicago. IL 60618
